Mrs Sally-Anne Pygall

Mrs Sally-Anne Pygall provides Expert Witness Opinion on GP and nursing telephone interactions that may or may not involve Clinical Decision Support Systems.

Mrs Pygall is a highly motivated and committed independent Consultant/Trainer extensively experienced in telephone triage within primary care services. She has been the owner and Managing Director of Telelearning since 2009, a company specialising in consulting and training clinicians and non-clinicians in telephone triage and consultation within health care settings, including out of hours or unscheduled care provision. She is the author of “Telephone Assessment in Primary Care: a practical guide to effective consultation and triage” [published by Scion Publishing in 2023] and “Telephone Triage and Consultation: Are We Really Listening?” [published by RCGP Learning in 2017]. Mrs Pygall delivers training on behalf of the Royal College of General Practitioners and to Integrated Care Boards, Out of Hours Providers, the private sector and General Practices.

She has completed a Master’s Degree (MSc) in Evidence Based Practice at York University. 

Expert Witness Opinion

• Provided expert opinion between 2011 and present
• Provides legal services for medical negligence cases involving telephone consultations by doctors or nurses
• Provides Expert Witness reports for personal injury, medical negligence and criminal cases.
• Able to receive instructions on claimant-defendant, prosecution-defence cases
• Proven track record in providing evidenced based, expert opinion in an area that is often misunderstood
• Fully compliant with Rule 35 of the Civil Procedures Rules

2011, Bond Solon - Expert Witness Report Writing; 2025, Bond Solon – Expert Witness Excellence in Report Writing